Minding Design.

Linking behavioral science and the design of spaces, services, and objects.

Objects that are not meant to be touched

How often are current-day products made to be interacted with?

An idea explored in Deyan Sudjic's The Language of Things:

"I already knew what the impact of my actually possessing this highly desirable, and desired, object would have on that svelte surface. The very first time it came out of its foamed plastic wrapping, my fingerprints would start to burn indelible marks into its infinitely vulnerable finishes. The trackpad would start to fill up with a film of grease that, as time went on, would take on the quality of a miniature duck pond. Electrostatic buildup would coat the screen with hair and dandruff. The designers, so ingenious and skilful in so many ways, were evidently still unwilling to acknowledge the imperfections of the human body when it comes into contact with the digital world.


Laptops are by no means the only consumer objects to be betrayed by their owners. Simply by using them, we can destroy almost all the things that we persuaded ourselves to love. When it was new, the metal-coated plastic body of my mobile phone from Nokia served to suggest that it was the last word in technology. Within a few months, under the constant pressure of my restless fingers, it turned into an unsightly lump of dumb polycarbonate, apparently scarred by the most scabrous of skin diseases as the metallic finish flaked away to reveal grey plastic under the polished surface.


The idea that our possessions reflect the passing of time is hardly a new concept. The traces of life as it is lived once seemed to add authority to an object, like those battered old black Nikons that Vietnam-era war photographers lugged around the killing fields of South East Asia, the shiny logo taped over to avoid the attention of snipers, the heavy brass body showing through the chipped black paint. These were objects to be treated with a certain respect. They were the product of craftsmen, ingenious mechanical contrivances that, at the press of a button, would lift the mirror that allowed you to see through the lens. These were objects with the sheer physical presence to reflect their intelligence and their value. They would last and last, delivering the performance promised by the skill with which opticians had ground their lenses, and the care with which the metallic blades that defined their shutter apertures had been designed. These are not qualities that diminish with the years.

Possessions that stayed with us for decades could be understood as mirroring our own experiences of time passing. Now our relationship with new possessions seems so much emptier. The allure of the product is created and sold on the basis of a look that does not survive physical contact. The bloom of attraction wilts so rapidly that passion is spent almost as soon as the sale is consummated. Desire fades long before an object grows old."

Images: 1, 2

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